At Çelikray, we attach great importance to the privacy and security of personal information. This Personal Data Protection Information Notice has been prepared to explain how personal data belonging to website visitors, customers, potential customers, business partners and individuals who contact Çelikray through digital or physical communication channels may be collected, processed, stored, protected and, where legally necessary, transferred.
Çelikray may process personal data as a data controller in accordance with applicable personal data protection legislation. We aim to ensure that personal data is processed lawfully and fairly, remains accurate and up to date where necessary, is collected for specified, explicit and legitimate purposes and is limited and proportionate to the purposes for which it is processed.
Depending on your interaction with Çelikray, we may process information such as your name, surname, telephone number, e-mail address, company or professional information, communication records, quotation requests, project information and other details voluntarily provided by you. Technical information including IP addresses, device and browser information, session records, traffic information and security logs may also be processed when you use our website.
Personal data may be processed to respond to communication and information requests, provide details about Çelikray products and services, evaluate quotation requests, manage customer and business relationships, conduct technical and commercial processes, fulfil contractual obligations, improve service quality, maintain website and information security, comply with legal obligations and respond to requests from authorized institutions where legally required.
Personal information may be collected through website forms, quotation and contact requests, e-mail, telephone communications, physical or electronic documents, commercial meetings and other communication channels established with Çelikray. Depending on the relevant processing activity, data may be processed where required by law, necessary for entering into or performing a contract, necessary to comply with a legal obligation, required for the establishment or protection of a legal right, necessary for legitimate interests or based on explicit consent where consent is legally required.
Where necessary for legitimate business operations or compliance with legal obligations, personal information may be shared with authorized public institutions, judicial authorities, legal or financial advisers and providers of information technology, hosting, server, e-mail, security or similar services. Appropriate administrative and technical measures are intended to protect personal information throughout data transfer processes.
Çelikray retains personal data only for the period required by applicable legislation or for as long as necessary to fulfil the relevant processing purpose. When the retention period expires and there is no other lawful reason for processing, personal data may be deleted, destroyed or anonymized in accordance with applicable requirements. Reasonable measures are implemented against unauthorized access, disclosure, alteration, loss or unlawful processing.
Subject to applicable personal data protection legislation, individuals may have the right to learn whether their personal information is processed, request information regarding processing, learn the purpose of processing, request correction of inaccurate or incomplete information, request deletion where applicable, obtain information regarding third parties to whom data has been transferred, object to certain automated processing activities and seek compensation where unlawful processing causes damage.
Requests regarding personal data may be submitted through the current communication channels published by Çelikray. Requests will be evaluated in accordance with the applicable legal procedures and statutory time limits.
At Çelikray, we combine our manufacturing experience, strong human resources, and international quality standards with our goal of sustainable growth. With our high production capacity, modern facilities, and expert team, we provide reliable, high-standard solutions for the needs of the elevator industry.
While prioritizing quality, precision, and continuity at every stage of production, we continuously improve our processes by closely following technological developments. With our production strength reaching different parts of the world from Türkiye, we continue to create lasting value for our business partners today and in the future.